Insights

Featured Insights

Our latest thinking on the issues that matter most in business and management.

The new moat in financial services (and why P. Thiel, not W. Buffett, is the new investment wizard)

In the networked age, scale of production is no longer a moat. Instead, network effects are the new moat.

Ben Robinson
Dec 17, 2019,

Do Traditional Banks Really Still Own the Customer Relationship?

Conversations at FinTECHTalents last month covered many hot topics, but one theme dominated: the customer relationship is at stake.

Ben Robinson
Dec 11, 2019

Is Spotify the new MoviePass?

Conversations at FinTECHTalents last month covered many hot topics, but one theme dominated: the customer relationship is

Ben Robinson
Sep 18, 2019

What is a challenger bank for?

Conversations at FinTECHTalents last month covered many hot topics, but one theme dominated: the customer relationship is

Ben Robinson
Sep 18, 2019

Is Spotify the new MoviePass?

Six reasons for an incumbent bank to launch a challenger brand

Is Spotify the new MoviePass?

Conversations at FinTECHTalents last month covered many hot topics, but one theme dominated: the customer relationship is

Ben Robinson
Sep 18, 2019

Is Spotify the new MoviePass?

Conversations at FinTECHTalents last month covered many hot topics, but one theme dominated: the customer relationship is

Ben Robinson
Sep 18, 2019

What is a challenger bank for?

Conversations at FinTECHTalents last month covered many hot topics, but one theme dominated: the customer relationship is

Ben Robinson
Sep 18, 2019

Is Spotify the new MoviePass?

Conversations at FinTECHTalents last month covered many hot topics, but one theme dominated: the customer relationship is

Ben Robinson
Sep 18, 2019

Is Spotify the new MoviePass?

Conversations at FinTECHTalents last month covered many hot topics, but one theme dominated: the customer relationship is

Ben Robinson
Sep 18, 2019

What is a challenger bank for?

Conversations at FinTECHTalents last month covered many hot topics, but one theme dominated: the customer relationship is

Ben Robinson
Sep 18, 2019